CRYA Support
Making space for a useful answer.
Preparing the right support path.
CRYA Support
Preparing the right support path.
CRYA Support
Start with the guide that fits. If the problem needs account or product context, send one real request and keep its reference.
Choose the issue, not the org chart
Bot permissions, moderation, federation, reports, greetings, filters, or Grow Game.
Start here 02Identity laneCRYA email, Google, Telegram, sessions, connected products, privacy, or deletion.
Start here 03Product laneInstallation, availability, billing, restore, device support, Worker, or Toolkit.
Start here 04Priority laneA sensitive account, community, enforcement, data, or security concern.
Start hereThree-minute check
A short, exact brief gives the support desk a cleaner first signal and leaves less room for repeated questions.
Product, screen or Telegram command, group when relevant, and time.
Exact error text or a safe screenshot, without passwords or private keys.
One clear comparison helps Support reproduce the real problem.
Contact CRYA
You can send a public contact request now, or sign in to keep a private case history in My CRYA.
