Legal and Safety

Clear rules for users, creators, and app review.

CRYA legal pages explain privacy, account deletion, billing, ads, creator ownership, store submissions, file access, and safe root-tool language.

Privacy

Explain account data, diagnostics, support reports, Telegram-linked flows, and Firebase-backed services.

Required
Account deletion

Give users a clear path to remove account-linked data or request help.

User rights
Play readiness

Document file access, billing separation, ads, notifications, root-tool safety, and review evidence.

Compliance

User rights

Know where each request belongs

Users should not need to guess whether a question belongs in public community chat, private support, account settings, or a policy page.

1Read

Check the public policy route that matches privacy, terms, deletion, or device/root safety.

2Collect

Gather the account, billing, package, or device evidence needed for the request.

3Contact

Move private account, billing, deletion, and moderation questions to protected support.

4Verify

Confirm identity or ownership before CRYA changes private account-linked data.

5Record

Keep support decisions and retention reasons reviewable for future policy checks.

Compliance map
Privacy and data safetyAccount identity, diagnostics, support reports, bot-linked flows, billing evidence, and deletion requests.
Billing separationPremium, clean export credits, and future paid Store packs must stay clearly labeled as separate purchases.
Ads and rewardsRewarded ad prompts, banner settings, and ad-free grants need visible user consent and admin evidence.
File and app accessPackage inspection, workspace files, activity launches, notifications, cleanup, and firmware context need clear purpose and user action.
Creator rightsOwnership, attribution, takedown, review decisions, badges, and Store submissions need public rules and protected evidence.

Review workflow

Keep policy pages launch-ready

Every major app, website, billing, Store, AI, or utility change should leave enough public wording and private evidence for a clean review.

Before launch

Check policy pages, support routes, status notices, product labels, screenshots, and app copy together.

Review
During support

Move private data out of public channels and keep user-facing answers short, respectful, and traceable.

Support
After change

Update docs, legal routes, AI knowledge, Store rules, and support templates when behavior changes.

Docs
Before export

Run readiness checks, inspect public pages, verify mail/support contact paths, and save the evidence.

Export
Support contact

Policy, deletion, billing, and private account questions should route through support@crya.pt.

support@crya.pt
Review checkpoint

Before Play submissions or billing/ads changes, recheck current platform policy and record the review date.

Release
Operational boundary

Website pages explain user-facing policy. Protected account, billing, and moderation systems remain the source of truth for private records.

Protected